Who are we?
We are responsible for your personal data as data controller.
We have a data protection officer who is responsible for all of our issues relating to the protection of personal data.
The data protection officer can be contacted at the below:
Supercritical Solutions Ltd (Unit 19),
Brentham Old Power Station,
London, W5 1HS
This policy replaces all previous versions and applies from the date at the top of this page.
Our services are not intended for children, unless we expressly state otherwise, and we do not knowingly collect or process personal data relating to children or anyone aged under 18 years.
It is important that the personal data we hold about you is accurate and current. It’s your responsibility to keep us up to date if you make any changes to your personal data through updating your details by contacting us at firstname.lastname@example.org
Personal data is any information that can identify a person. We may collect, use, store and transfer different categories of personal data to enable us to deliver our services, as follows:
Information you give us:
We will automatically collect information:
Information we receive from other sources
We may receive personal data about you from third parties and other entities and publicly available. Sources in the following categories:
The information we collect and receive helps us to better understand what you need from us and to improve our products. We use the information collected for example to:
Your data may also be used for other purposes for which you give your specific permission or, in very limited circumstances, when required by law.
We may need to share your information with organisations outside Supercritical e.g. to help us provide our services to you. The categories of non-Supercritical parties that we would share your details with are:
Where we share your information with third parties they are required to follow our express instructions in respect of the use of your personal information and they must comply with all applicable UK data protection laws to protect your information and keep it secure.
We take protecting your data seriously, and will do our utmost to employ appropriate organisational and technical security measures to protect you against unauthorised disclosure or processing.
Unfortunately we cannot guarantee the security of transmitting information via the internet. We have tried to create a secure and reliable website for our users in line with industry standards. However, we have no responsibility or liability for the security of personal information transmitted via the internet.
We process each type of personal data for one the following reasons:
From time to time the third parties we share our data with may be outside the European Economic Area (EEA) in countries that do not always have the same standard of data protection laws as the UK. However, we will have a contract in place to ensure that your information is adequately protected and we will remain bound by our obligations under applicable UK data protection laws even when your personal information is processed outside the EEA. The sorts of measures we use to protect your data in this instance are security reviews of the organisations, contractual model clauses approved for use by the European Commission.
Unless there is a specific regulatory or legal requirement for us to keep your information longer, we will keep your information for as long as it is necessary for the purpose for which it was collected.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
As a data subject you have a number of personal rights under data protection laws in relation to your personal data. These are:
If you would like more information about these rights or how to apply them, please contact our Data Protection Officer.
If you would like to make a complaint about our use of the personal data you should contact our Data Protection Officer at the details above. If we have not resolved your complaint, you can contact the UK data protection regulator, the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Should you wish to contact us, please use the contact us via this website or email email@example.com